Customer Support

Need Assistance?

We're here to help!

Whether you have a question before placing an order or need support after your purchase, our Customer Care Team is ready to assist you. We strive to provide fast, friendly, and professional service to ensure you have the best shopping experience with Luluvella.

Customer Support

Email Us

📧 contact@luluvella.com

Our support team responds to most inquiries within 24–48 business hours.

To help us assist you more efficiently, please include your order number in your email whenever possible.

How We Can Help

Our Customer Care Team can assist with:

  • Order Status & Tracking
  • Shipping Information
  • Returns & Refunds
  • Size & Fit Advice
  • Product Questions
  • Payment Issues

Business Address

Luluvella

129 Pointe Loop
Cibolo, TX 78108
United States

Business Address Only – Not a Return Address

Please do not send returns to the address above. Contact our support team first to receive return authorization and the correct return instructions.

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

Saturday – Sunday
Closed

Before Contacting Us

You may find the answer to your question by reviewing our:

  • Shipping Policy
  • Return & Refund Policy
  • Terms of Service
  • Size Guide

If you still need assistance, simply send us an email—we're always happy to help.

Thank you for choosing Luluvella. We appreciate your support and look forward to assisting you!