Welcome to Luluvella. These Terms of Service ("Terms") govern your use of our website and any purchases made through our online store. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue using our services.

1. General Conditions

By using this website, you represent that:

• You are at least 18 years of age or have permission from a parent or legal guardian.
• The information you provide is truthful and up to date.
• You will use this website only for lawful purposes.
• You will not interfere with the operation or security of our website.

Luluvella reserves the right to refuse service, suspend accounts, or cancel orders when necessary.

2. Products & Availability

We work hard to ensure that all product information displayed on our website is accurate.

However:

• Product colors may vary depending on your device settings.
• Slight measurement differences may occur due to manual measuring.
• Inventory and product availability may change without prior notice.

We reserve the right to update product information, pricing, or discontinue products at any time.

3. Pricing & Payment

All prices displayed on our website are in United States Dollars (USD).

Orders will only be processed after payment has been successfully authorized.

We reserve the right to refuse or cancel orders in situations including, but not limited to:

• Payment verification failure
• Pricing or inventory errors
• Suspected fraudulent activity
• Shipping limitations
• Violation of these Terms

If an order is canceled after payment has been received, a full refund will be issued.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

After your purchase, you will receive an order confirmation email acknowledging receipt of your order.

Luluvella reserves the right to cancel or limit any order due to stock availability, payment issues, pricing inaccuracies, or security concerns.

5. Shipping

Shipping estimates provided on our website are for reference only.

Actual delivery times may vary because of:

• Carrier delays
• Weather conditions
• Customs inspections
• Public holidays
• Incorrect shipping information
• Other events beyond our reasonable control

Please note:

• We do not ship to APO, FPO, or DPO military addresses.
• Shipping addresses cannot be modified after an order enters processing.

Please refer to our Shipping Policy for complete shipping details.

6. Returns & Refunds

All return requests are handled according to our Return & Refund Policy.

Returned merchandise must satisfy all eligibility requirements before a refund is approved.

7. Intellectual Property

All materials on this website, including but not limited to:

• Logos
• Product images
• Website graphics
• Icons
• Text content
• Product descriptions
• Website layout
• Brand identity

are owned exclusively by Luluvella and are protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, published, or distributed without prior written authorization.

8. Acceptable Use

By accessing this website, you agree not to:

• Use the website for illegal or unauthorized purposes.
• Attempt unauthorized access to our servers or systems.
• Upload viruses, malware, or harmful software.
• Disrupt the normal operation of the website.
• Provide false, misleading, or fraudulent information.

Violations may result in account suspension or legal action where permitted by law.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Luluvella is not responsible for the content, services, products, or privacy practices of those external websites.

Access to third-party websites is at your own discretion and risk.

10. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Luluvella disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

11. Limitation of Liability

Luluvella shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or any products purchased through it.

Our maximum liability shall not exceed the total amount paid for the applicable order.

12. Changes to These Terms

We reserve the right to update or revise these Terms of Service at any time.

Any changes become effective immediately after publication on this page. Continued use of our website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.

Any disputes arising from these Terms or your use of this website shall be resolved through the appropriate courts with jurisdiction.

If you have any questions regarding these Terms of Service, please contact contact@luluvella.com. Our customer support team will respond within 24–48 business hours.